Coverage
Define coverage and shifts
Set staffing requirements by location and time, create shifts, and save recurring patterns as templates.
Create the organization, add the team, configure locations and coverage, collect preferences, choose a build method, review the result, and publish when the schedule is ready.
Setup-to-publish workflow
Move through one clear operating sequence
Set up
Organization, teams, roles, locations
Configure
Coverage, shifts, preferences, rules
Build
Generator, Guided, Manual, or Draft
Review and publish
Private review before team access
How does ScheduleForward work?
ScheduleForward separates setup, schedule building, review, and day-to-day operations. Administrators create the organization and coverage structure, members provide preferences and availability, the schedule is built through one of four workflows, and nothing is published until the administrator is ready.
Establish the operating structure
The scheduling workflow starts with the structure that determines who is scheduled, where shifts happen, and who can administer each team.
Admin onboardingThe operating sequence
Coverage and team inputs come first. The build method can change from one cycle to the next, while administrator review remains the final gate.
Coverage
Set staffing requirements by location and time, create shifts, and save recurring patterns as templates.
Inputs
Let members record shift preferences, availability preferences, time off, and personal events before assignments are finalized.
Build
Use Generator, Guided, Manual, or Draft depending on how much automation, administrator control, or clinician choice the group wants.
Publish
Inspect the full team calendar, make changes, and keep the schedule private until an administrator decides it is ready for the team.
Schedule workspace
Emergency Medicine · September
Coverage
Team inputs
Preferences and time off collected
Build method
Published schedules continue through member calendars, trades, time off, personal events, and administrator review.
The Help Center includes complete administrator onboarding plus focused instructions for every stage shown here.
Direct answers about setup, configuration, schedule building, review, publishing, and ongoing operations.
Administrators set up the organization, add members and roles, configure locations and team settings, define coverage and shifts, collect team inputs, choose a schedule builder, review the result privately, and publish when the schedule is ready.
The documented setup includes the organization hierarchy, members and roles, locations, shift tags, team settings, coverage requirements, shifts, templates, and relevant member preferences.
Teams can use Generator, Guided, Manual, or Draft workflows. The choice affects how assignments are created, while administrator review and publishing remain separate steps.
Yes. Members can record shift preferences and calendar preferences. They can also submit time-off information and personal events through the member workflow.
Yes. Administrators can build and review schedules privately, inspect the team calendar, make changes, and publish only when the schedule is ready.
Members can view personal schedules, subscribe their calendars, use the Trade Board, and manage time-off information and personal events. Administrators can continue reviewing the team calendar, time-off requests, workload, and coverage.
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