Question 1

How does the free demo work?

Accepted Answer

Our demo is a fully functional sandbox environment pre-loaded with sample data—schedules, staff members, and shifts. You can explore all features without creating an account. No signup, no credit card, no sales call required. Just click 'Try Live Demo' and start exploring.

Question 2

What industries is ScheduleForward designed for?

Accepted Answer

ScheduleForward is built specifically for healthcare organizations—hospitals, clinics, emergency departments, and medical practices. Our features handle the complexity of medical scheduling: split shifts, coverage requirements, compliance tracking, and fair rotation algorithms.

Question 3

How long does it take to get set up?

Accepted Answer

Most teams are up and running within a day. We provide guided onboarding, and our AI Schedule Builder can import your existing data. For larger organizations, we offer dedicated implementation support to ensure a smooth transition.

Question 4

Is my data secure?

Accepted Answer

Absolutely. We use bank-level encryption, SOC2-compliant infrastructure, and enterprise-grade security practices. Your data is backed up continuously and stored in secure, redundant data centers with 99.9% uptime.

Question 5

What calendar systems does it integrate with?

Accepted Answer

ScheduleForward syncs seamlessly with Google Calendar, Microsoft Outlook, and Apple Calendar. Your staff's schedules automatically appear on their preferred calendar apps, so they always know when they're working.

Question 6

How much does ScheduleForward cost?

Accepted Answer

Our pricing is simple and transparent: $9 per user per month. No setup fee, no hidden fees, no surprise charges.

Question 7

Is there a mobile app?

Accepted Answer

ScheduleForward works great on mobile. While we don't have an app store app yet, one is coming very soon. In the meantime, your team can access schedules, request time off, and swap shifts from any smartphone or tablet browser.

Question 8

Can staff swap shifts without admin approval?

Accepted Answer

You're in control. ScheduleForward supports multiple approval modes: require admin approval for all swaps, auto-approve swaps that meet your coverage rules, or let specific teams handle swaps independently.

Feature	Description	Category
Understanding the Entity HierarchyEssential	Learn about Corporations, Institutions, Organizations, Groups, and Sub-Groups	Getting Started
Getting Started as an AdminEssential	First steps for new administrators	Getting Started
Understanding Admin PermissionsEssential	How access and permissions work in ScheduleForward	Getting Started
Using the Command PaletteEssential	Quick access to navigation, queries, and actions	Getting Started
Creating Entities	How to create organizations, groups, and sub-groups	Entity Management
Entity Settings	Configuring settings for your entities	Entity Management
Navigating Between Entities	How to move between different levels and entities	Entity Management
Managing Timezones	How timezones work in ScheduleForward	Entity Management
Adding Members to a Sub-Group	How to add new members who can be scheduled	Member Management
Member Roles Explained	Understanding Member vs Viewer roles	Member Management

Platform Features

Ready to transform your scheduling?