ScheduleForward Terms and Conditions

Last Updated: September 10, 2025

Welcome to ScheduleForward! These Terms and Conditions ("Terms") govern your use of our software-as-a-service ("SaaS") platform and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you represent and warrant that you have read, understood, and agree to be bound by these Terms.

2. The Service

ScheduleForward provides an AI-powered scheduling solution for busy teams, designed to simplify and make shift planning more efficient. The Service includes features such as a fast and responsive calendar, a schedule builder with user control, smart reminders, and live analytics. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

3. Your Account and Responsibilities

Account Creation

You may be required to register for an account to use certain parts of the Service. You agree to provide accurate, current, and complete information during the registration process.

Account Security

You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

User Conduct

You agree not to misuse the Service or assist anyone else in doing so. This includes, but is not limited to:

Uploading or transmitting any unlawful, harmful, or fraudulent content
Violating any applicable local, state, national, or international law
Interfering with or disrupting the integrity or performance of the Service
Using the Service to send unsolicited or unauthorized advertising or spam

4. Subscription, Fees, and Payment

Pricing

The fees for the Service are calculated per scheduled user, and are available on our website or within the Service. We reserve the right to change our prices at any time, but we will provide you with reasonable notice of any price changes, not affecting pre-paid contracts or subscriptions.

Billing

You agree to pay all fees for the Service, including any applicable taxes. Payments are typically billed in advance at $9 per user for a monthly subscription or $108 per user for an annual subscription.

Cancellations and Refunds

You may cancel your subscription at any time. We do not offer partial refunds. If you cancel, your access will continue until the end of your current paid term. Annual subscriptions are set to auto-renew by default. If your annual subscription renews and you contact us within 30 days of the renewal date, you may request a refund.

5. Intellectual Property Rights

Our Content

All intellectual property rights in the Service and its original content, features, and functionality are owned by ScheduleForward and its licensors.

Your Content

You retain ownership of any data, information, or content that you upload or submit to the Service ("Your Content"). ScheduleForward is only allowed to use Your Content for internal system audit and optimization purposes.

6. Confidentiality

Both parties agree to treat each other's confidential information with the same degree of care as they use for their own confidential information. Confidential information does not include information that is publicly available, was known to the receiving party prior to disclosure, or was independently developed.

7. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

8. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SCHEDULEFORWARD MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE SERVICE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SCHEDULEFORWARD, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the United States and the State of Arizona, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Tucson, Arizona, United States.

11. General Provisions

Entire Agreement

These Terms constitute the entire agreement between you and ScheduleForward regarding the Service.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.

12. Contact Us

If you have any questions about these Terms, please contact us at contact@scheduleforward.com.